Get Help Now — Contact RUY Helpline
Our admissions team at our Jackson, Tennessee treatment center is available 24/7 to answer your questions, verify your insurance, and help you begin the recovery process. Every conversation is confidential.
Contact Our Treatment Center
Whether you are seeking help for yourself or a loved one, our team is here to guide you through every step. All inquiries are completely confidential.
Call Us 24/7
(423) 249-9898Speak directly with our admissions team at any time, day or night. Free, confidential consultations and insurance verification available.
Email Us
[email protected]Send us a message and our team will respond within 24 hours. All email communication is kept strictly confidential.
Visit Our Facility
US-45 BYP
Jackson, TN 38305
Walk-in assessments available during business hours. Tours of our treatment center can be scheduled in advance.
Hours of Operation
24/7
Our treatment center is staffed around the clock. Admissions, clinical support, and emergency services are available at all hours.
Contact the Right Department
Reach the specific team that can best assist you. Each department is staffed by knowledgeable professionals ready to help.
Admissions Department
For new patient inquiries, admissions questions, insurance verification, and scheduling assessments at our Jackson facility.
Phone: (423) 249-9898
Email: [email protected]
General Inquiries
For general questions about our treatment center, programs, facility information, and community partnerships.
Phone: (423) 249-9898
Email: [email protected]
Alumni & Aftercare
For alumni support, aftercare resources, recovery community events, and ongoing support services for program graduates.
Phone: (423) 249-9898
Email: [email protected]
HIPAA Privacy Notice
Your information is protected. We comply with all HIPAA privacy regulations. Your inquiry is confidential and will not be shared without your consent.
Find Our Jackson, Tennessee Treatment Center
RUY Helpline is conveniently located on US-45 BYP in Jackson, Tennessee, providing easy access for patients and families throughout western Tennessee and the surrounding region.
RUY Helpline - Mental Health & Behavioral Treatment
US-45 BYP
Jackson, TN 38305
Phone: (423) 249-9898
Hours: Open 24 hours a day, 7 days a week
Driving Directions
From Interstate 40 (East or West)
Take I-40 to Exit 80A or 80B toward US-45 Bypass in Jackson. Follow US-45 BYP south. Our treatment center is located directly on US-45 BYP. The drive from the interstate takes approximately 5-10 minutes.
From Memphis (Approximately 85 miles west)
Take I-40 East from Memphis for approximately 80 miles. Take Exit 80A toward US-45 Bypass and follow signs to our facility on US-45 BYP. The drive takes approximately 1 hour 15 minutes.
From Nashville (Approximately 130 miles east)
Take I-40 West from Nashville for approximately 125 miles. Take Exit 80B toward US-45 Bypass in Jackson. Follow US-45 BYP to our treatment center. The drive takes approximately 2 hours.
From US-45 (North or South)
If traveling on US-45 from the north or south, continue onto US-45 BYP through Jackson. Our facility is located directly on the bypass, making it easily accessible from surrounding communities in western Tennessee.
Transportation & Arrival Information
Free On-Site Parking
Our treatment center offers free, secure on-site parking for patients, family members, and visitors. Accessible parking spaces are available near the main entrance of our facility.
Airport Transportation
We offer complimentary airport pickup from McKellar-Sipes Regional Airport (MKL) in Jackson. For patients traveling from further distances, Nashville International Airport (BNA) is approximately 2 hours away. Please contact our admissions team to arrange transportation.
What to Expect on Arrival
Upon arrival at our Jackson facility, you will be welcomed by our admissions team for intake and assessment. Please bring a valid photo ID, insurance information, and a list of current medications. Comfortable clothing is recommended.
Our Service Area
RUY Helpline serves patients from Jackson, Memphis, Nashville, and surrounding Tennessee communities. Our treatment center on US-45 BYP in Jackson provides a central location that is easily accessible from across western and middle Tennessee.
We regularly welcome patients from the following areas:
We also serve patients from neighboring states including Mississippi, Arkansas, Kentucky, and Alabama. Contact our admissions team to discuss travel arrangements and transportation assistance.
Take the First Step Toward Recovery
Our admissions team at RUY Helpline in Jackson, Tennessee is available around the clock to answer your questions and help you begin the treatment process. Every call is confidential, and there is no obligation.
(423) 249-9898Free, confidential assessments available 24/7. Most major insurance plans accepted.